Apple confirms an iPhone 18 Pro Face ID reboot fix is coming next week

Apple is likely testing it as iOS 27.0.1. If your phone froze after a missed Face ID scan, you don't need to swap it.

By iDeviceSep 25, 8:36 AM CTUpdated Sep 28, 10:30 PM CT3 min read

Ask about the iPhone 18 Pro

How big is the screen? The screen measures 6.3 inches.
Can it get wet (shower, pool, swimming)? It is rated for a dunk in still fresh water, not for showers or swimming. Its rating is IP68. It is tested deeper than one meter (about 3 feet), to a depth the maker sets. That rating is a lab test. It does not cover showers, swimming or diving.
How long does the battery last? It runs 33 hours playing streamed video. It also lists 36 hours playing video.
How much storage does it have? It comes with 256GB to 2TB of storage. There are 4 sizes: 256GB, 512GB, 1TB and 2TB.
Does it have a 120Hz screen? Yes, the screen runs at 120Hz.
Does it do 5G? Yes, it does 5G. Sub-6 and mmWave, the fast short-range band included.
How fast does it charge? It charges to 50% in 15 minutes.
How heavy is it? It weighs 211g.
How good is the camera? It shoots on a 48MP main camera, one of 3 rear cameras. The front camera is 18MP.
What video can it shoot? It shoots 4K at 120fps. That is its highest setting.
What colors does it come in? It comes in 4 finishes. Black, Burgundy, Glacier, Silver.
How sharp and bright is the screen? The screen reaches 3000 nits at its brightest. It packs 460 pixels into every inch.
How thick is it? It is 8.75mm thick.
What chip is inside? It runs on A20 Pro.
What software does it run? It runs iOS.
Does it charge wirelessly? Yes, it charges wirelessly. It takes up to 25W on a wireless pad.
How many microphones? It has 4 microphones.
What is it made of? It is made of Aluminum. Aluminum unibody with Ceramic Shield 2 front and Ceramic Shield back construction.
Does it do spatial audio? Yes, it does spatial audio.
Does it do contactless payments? Yes, it has NFC for contactless payments.
Does it charge over USB-C? Yes, it charges over USB-C.

Apple has confirmed to 9to5Mac that a software update will fix the iPhone 18 Pro bug that freezes and reboots the phone after a failed Face ID attempt. It should be out early next week. Apple is also reportedly testing iOS 27.0.1, which is likely the update with the fix. Apple hasn't published release notes for it yet.

If Face ID misses while it's guarding a locked app, an affected phone stops responding to touch and hard reboots a few seconds later. You can find a panic log in the iPhone Analytics section of Settings. It didn't hit every phone, but reader reports suggest it was fairly widespread. Some owners swapped their phone at Apple, thinking it was a hardware fault. That isn't necessary now. Apple also released watchOS 27.0.1 this week to fix random restarts on the Apple Watch Series 12 and Ultra 4.

Update, Sep 28, 10:30 PM CT: Digital Trends found iOS 27.0.1 also targeted camera and touchscreen bugs, but some users report the Face ID freeze persists.

Update, Sep 27, 7:53 AM CT: The Mac Observer reports the freezes began after Face ID's infrared camera moved beneath the display in the redesigned Dynamic Island, though a link to the bug is not confirmed.

Update, Sep 26, 3:00 AM CT: Forbes reports Apple has confirmed the iPhone 18 Pro Face ID reboot fix will ship as iOS 27.0.1, ending speculation about which update carries it.

APPLE IPHONE 18Sep 22, 3:27 PM CT

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