Apple says iPhone 18 Pro Max owners who lost AT&T service need a replacement phone
Apple's updates are meant to stop the outage spreading, but a phone that has already lost service has to be replaced, and Apple hasn't said why it happens.

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Released Guide updated
If battery life is what you want most from a phone, the iPhone 18 Pro Max is a powerhouse, and the faster charging makes it even easier to live with. Hold one before you buy, though, because the extra weight is real.


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A 5,200mAh battery keeps you going for hours of video, games and streaming.
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Good to know
Apple's updates are meant to stop the outage spreading, but a phone that has already lost service has to be replaced, and Apple hasn't said why it happens.
Wi-Fi calling still works, and a fix may arrive with iOS 27.0.1 next week. Launch buyers are still inside the return window if it doesn't.
A stress test hit 1.1 MB/s once the fast cache ran out, which matters for long ProRes recordings. Apple doesn't say which storage chip a phone ships with, and supply looks mixed.
The Pro Max battery clears 20 watt-hours, so Apple added a Prepare to Ship step that discharges it before repair or trade-in, with an undo that can wait 14 days.
A TechInsights teardown puts Qualcomm's Snapdragon X80 in the American iPhone 18 Pro Max. Every other iPhone 18 this year runs Apple's C2.
Tom's Guide benchmarked both A20 Pro phones. Peak speed is nearly identical, but under a long stress test the Pro Max kept 79.4% of its performance and the Pro kept 62.8%.
Apple's percentages are its own generation-to-generation comparisons, published with no test conditions behind them. The only measured A20 Pro score in public is an unverified leak.
The Pro Max gets a much bigger battery this year and the Pro barely any, so the smaller phone's longer rating is mostly down to the chip and modem.
Dark Cherry and Sky Blue have been the expected colors for weeks, which is exactly what makes them cheap to fake.